COURSE OVERVIEW
Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This course will be concerned with small working meetings; with groups that have a job to do requiring the energy, commitment, and talents of those who participate.
Members of such a group want to get some kind of result out of their time together: solving problems, brainstorming, or simply sharing information. At its best, such a group knows what it is about, and knows and utilizes the strengths of individual members.
LEARNING OBJECTIVES
- Understand the value of meetings as a management tool
- Recognize the critical planning step that makes meeting time more effective
- Identify process tools that can help create an open and safe forum for discussion
- Develop and practice techniques for handling counterproductive behaviors
COURSE OUTLINE
- Course Overview
- The Basics for Effective Meetings
- The Best and Worst of Meetings
- Holding Productive Meetings
- Keys to Productivity
- Case Study
- Preparing for Meetings
- Agendas
- Setting an Agenda In Order
- Setting the Place
- Leading a Meeting
- Functions of a Leader
- Making Connections
- Your Role as Group Leader
- Process and Content
- Defining Process and Content
- Rules of Work
- Meeting Styles
- Facilitation Skills
- How to Control a Meeting
- Dealing with Difficult People
- Mix and Match
- A Plan for Success
- Personal Action Plan
- Recommended Reading List
- Post-Course Assessment