COURSE OVERVIEW

Have you ever wondered why it seems so difficult to talk with some people, yet so easy to talk with others?

Communication strategies can be verbal, nonverbal, or visual. Integrating all the strategies together will allow you to see the most success. This allows a business to meet employee needs and increase workplace knowledge. Communication is the exchange of information between a sender and a receiver. It used to be that you only had to worry about the way you communicated face-to-face or on paper. Technology has changed this completely. It is important for people to take into account every aspect of how they are relaying information. This is where communication strategies come into play. Communication strategies are the blueprints for how this information will be exchanged.

AverNoble’s Communication Strategies Course explores how to improve your communication skills to make it easier for you to get along in the workplace, and in life.

LEARNING OBJECTIVES

  • Identify common communication problems that may be holding you back
  • Develop skills to ask questions that give you the information you need
  • Learn what your non-verbal messages are telling others
  • Develop skills to listen actively and empathetically to others
  • Enhance your ability to handle difficult situations
  • Deal with situations assertively

 COURSE OUTLINE

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