Course Overview
No one questions that making friends is a good thing. In this course, you are going to discover that the business of business is making friends, and the business of all sales professionals is making friends and building relationships. Strategic friendships will make or break any business, no matter how big and no matter what kind of market.
Course Modules
- Course Overview
- Focusing on Your Customer
- What Influences People in Forming Relationships?
- Disclosure
- How to Win Friends and Influence People
- Communication Skills for Relationship Selling
- Active Listening
- Asking Questions
- Non-Verbal Messages
- Managing the Mingling
- The Handshake
- Small Talk
- Networking
- Personal Action Plan
- Recommended Reading List
- Post-Course Assessment
Learning Objectives
At the end of this training, you should be able to:
- Discover the benefits of developing a support network of connections
- Understand how building relationships can help you develop your business base
- Learn how to apply communication techniques to build your network
- Identify the key elements in strong working relationships, and how you might put more of these elements in your working relationships
- Recognize the key interpersonal skills and practice using them
Course Methodology
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Interactive Online Learning (using Quizzes, White Board, etc.) |
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Role-Plays |
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Storytelling |
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Mini-Lectures |
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Practical Works |
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Video Based Learning |
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Group Activities, Discussion & Presentation |
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Mini Projects |
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Problem-Based Learning (PBL) |
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Demo |
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Recap Sessions |
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Ice Breaking / Games |
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Pre-Assessment & Post-Assessment |
The exercises and activities incorporate “FUN” elements are thoughtfully selected to best suit the general corporate culture. Our expert trainer will ensure the exercises used are highly applicable to your industry in order to enable participants to apply the knowledge, skills and behaviour which they have obtained through this learning session.
Who Should Attend
This course is designed for Senior Executives, Leaders, Supervisors, New Managers, Managers, Middle Managers, Senior Managers and identified individuals in the organisation, integral to the business objectives and targets.
Course Duration
Two (2) Days
Important Note: Course Outline and Duration can be customised according to client's requirements
Things you would like to highlight or CTA
Elevate your sales game and redefine success! Join our course, 'Building Relationships for Sales Success,' and unlock the power of authentic connections. Transform your approach, exceed quotas, and embark on a journey to lasting success. Enroll now and open doors to a new era of sales excellence!
