Business Etiquette – Gaining That Extra Edge

Course Overview

Navigate through social challenges with ease by enrolling in this course. Whether it's the dilemma of choosing the right fork, identifying your side plate, or engaging in small talk with important individuals, this program has you covered. It goes beyond addressing the obvious social hurdles, helping you avoid unintentional career-damaging social blunders. Gain an extra edge in areas you might not have previously considered, ensuring you're well-prepared for various socially intricate situations.

Course Modules

Course Overview
Business Etiquette Basics
Test Your Business Etiquette
The Handshake
Business Card Etiquette
The Skills of Making Small Talk
Do You Remember Names?
Making That Great First Impression
Dress for Success
Business Dining
E-Mail and Telephone Etiquette
Personal Action Plan
Recommended Reading List
Post-Course Assessment

Learning Objectives

Network effectively, including making introductions, shaking hands, and using business cards appropriately
Dress appropriately for every business occasion
Feel comfortable when dining in business and formal situations
Feel more confident about your business communication in every situation
Develop that extra edge to establish trust and credibility

Course Methodology

	Interactive Online Learning (using Quizzes, White Board, etc.)
	Role-Plays
	Storytelling
	Mini-Lectures
	Practical Works
	Video Based Learning
	Group Activities, Discussion & Presentation

	Mini Projects
	Problem-Based Learning (PBL)
	Demo
	Recap Sessions
	Ice Breaking / Games
	Pre-Assessment & Post-Assessment

The exercises and activities incorporate “FUN” elements are thoughtfully selected to best suit the general corporate culture. Our expert trainer will ensure the exercises used are highly applicable to your industry in order to enable participants to apply the knowledge, skills and behaviour which they have obtained through this learning session.

Who Should Attend

This course is designed for New Hires, Executives, Managers and identified individuals in the organisation, integral to the business objectives and targets.

Course Duration

Two (2) Days

Important Note: Course Outline and Duration can be customised according to client's requirements

Things you would like to highlight or CTA

Elevate your professional image and gain that extra edge in your career by mastering business etiquette. Enroll in our course to navigate confidently through various social scenarios, from dining dilemmas to engaging with VIPs. Acquire the skills to handle subtle yet crucial aspects of professional interactions, ensuring you make a positive and lasting impression. Don't let unnoticed social blunders hinder your career growth—act now to refine your business etiquette, distinguish yourself in the corporate world, and pave the way for success