Course Overview

Navigate through social challenges with ease by enrolling in this course. Whether it's the dilemma of choosing the right fork, identifying your side plate, or engaging in small talk with important individuals, this program has you covered. It goes beyond addressing the obvious social hurdles, helping you avoid unintentional career-damaging social blunders. Gain an extra edge in areas you might not have previously considered, ensuring you're well-prepared for various socially intricate situations.


Course Modules

  • Course Overview
  • Business Etiquette Basics
  • Test Your Business Etiquette
  • The Handshake
  • Business Card Etiquette
  • The Skills of Making Small Talk
  • Do You Remember Names?
  • Making That Great First Impression
  • Dress for Success
  • Business Dining
  • E-Mail and Telephone Etiquette
  • Personal Action Plan
  • Recommended Reading List
  • Post-Course Assessment


Learning Objectives

  • Network effectively, including making introductions, shaking hands, and using business cards appropriately
  • Dress appropriately for every business occasion
  • Feel comfortable when dining in business and formal situations
  • Feel more confident about your business communication in every situation
  • Develop that extra edge to establish trust and credibility

Course Methodology

methodology-1.png Interactive Online Learning (using Quizzes, White Board, etc.)
methodology-2.png Role-Plays
methodology-3.png Storytelling
methodology-4.png Mini-Lectures
methodology-5.png Practical Works
methodology-6.png Video Based Learning
methodology-7.png Group Activities, Discussion & Presentation
methodology-8.png Mini Projects
methodology-9.png Problem-Based Learning (PBL)
methodology-10.png Demo
methodology-11.png Recap Sessions
methodology-12.png Ice Breaking / Games
methodology-13.png Pre-Assessment & Post-Assessment


The exercises and activities incorporate “FUN” elements are thoughtfully selected to best suit the general corporate culture. Our expert trainer will ensure the exercises used are highly applicable to your industry in order to enable participants to apply the knowledge, skills and behaviour which they have obtained through this learning session. 

Who Should Attend

This course is designed for New Hires, Executives, Managers and identified individuals in the organisation, integral to the business objectives and targets.


Course Duration

Two (2) Days

Important Note: Course Outline and Duration can be customised according to client's requirements

Things you would like to highlight or CTA

Elevate your professional image and gain that extra edge in your career by mastering business etiquette. Enroll in our course to navigate confidently through various social scenarios, from dining dilemmas to engaging with VIPs. Acquire the skills to handle subtle yet crucial aspects of professional interactions, ensuring you make a positive and lasting impression. Don't let unnoticed social blunders hinder your career growth—act now to refine your business etiquette, distinguish yourself in the corporate world, and pave the way for success

Business Etiquette – Gaining That Extra Edge
Business Etiquette – Gaining That Extra Edge

2 Days

HRD Corp Claimable

HRD Corp Claimable

Our Commitment & Guarantee For Our Clients

Our Mission

Helping individuals realise their full potential.

Our Way

Creative, engaging and energising workshops and corporate coaching.

Our Why

Everything we do revolves around making others more successful and fulfilled in their roles.

Our Support

We provide 6 months support via email for those attended our courses.

Our Promise

Individuals leave our sessions better equipped to tackle tasks and challenges.

AVERNOBLE, offer world-class Courses and Consultancy that help our clients achieve optimal results.

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