Course Overview
Performance reviews are crucial for employee development and integral to career planning. It emphasizes the importance of setting goals, ensuring outcomes are communicated in advance, and quotes Goethe on treating people with the belief in their potential. Additionally, regular feedback, both positive and negative, is highlighted as a key element for employee growth and development, making performance appraisals a comprehensive process.
Course Modules
- Course Overview
- Performance Appraisals Done Well
- Errors We Make
- Types of Performance Reviews
- The Performance Management Process
- Goals with SPIRIT
- The Performance Management Cycle
- Setting Standards
- Creating a Performance
- Feedback and Communication
- Listening Skills
- Communication Strategies
- Giving Feedback
- Accepting Criticism
- Planning the Interview
- The Interview
- Goal Setting Role Play
- Providing Feedback
- Coaching
- Appraisal Preparation
- The Interview
- Maintaining Performance
- Handling Performance Problems
- The Part Where Someone Gets Fired
- Performance Management Checklists
- Personal Action Plan
- Recommended Reading List
- Post-Course Assessment
Learning Objectives
At the end of this training, you should be able to:
- Recognize the importance of having a performance review process for employees
- Understand how to work with employees to set performance standards and goals
- Develop skills in observing, giving feedback, listening, and asking questions
- Identify an effective interview process and have the opportunity to practice the process in a supportive atmosphere
- Make the performance review legally defensible
Course Methodology
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Interactive Online Learning (using Quizzes, White Board, etc.) |
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Role-Plays |
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Storytelling |
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Mini-Lectures |
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Practical Works |
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Video Based Learning |
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Group Activities, Discussion & Presentation |
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Mini Projects |
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Problem-Based Learning (PBL) |
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Demo |
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Recap Sessions |
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Ice Breaking / Games |
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Pre-Assessment & Post-Assessment |
The exercises and activities incorporate “FUN” elements are thoughtfully selected to best suit the general corporate culture. Our expert trainer will ensure the exercises used are highly applicable to your industry in order to enable participants to apply the knowledge, skills and behaviour which they have obtained through this learning session.
Who Should Attend
This course is designed for Senior Executives, Leaders, Supervisors, New Managers, Managers, Middle Managers, Senior Managers and identified individuals in the organisation, integral to the business objectives and targets.
Course Duration
Two (2) Days
Important Note: Course Outline and Duration can be customised according to client's requirements
Things you would like to highlight or CTA
Elevate your team's potential – schedule your next performance review with us and unlock a path to growth, collaboration, and success !

















