Workplace Success: Essential Skills for All Employees

Course Overview

This course focuses on enhancing the essential skills crucial for workplace success, such as employability, soft, and transferrable skills. The eight key skills covered include Being a Productive Team Member, Flexibility, Problem Solving, Resourcefulness, Giving and Receiving Feedback, Self-Confidence, Creative Thinking, and Emotional Intelligence. The course aims to help participants improve these skills through training and practical workplace experiences, guiding them toward a better understanding of the essential skills necessary for success in their professional endeavors.

Course Modules

Pre-Course Assessment
Course Overview
Essential Skill #1: Being a Team Player
Essential Skill #2: Flexibilty
Essential Skill #3: Problem Solving
Essential Skill #4: Resourcefulness
Essential Skill #5: Feedback
Essential Skill #6: Self-Confidence
Essential Skill #7: Creative Thinking
Essential Skill #8: Social Emotional Intelligence
Personal Action Plan
Recommended Reading List
Post-Course Assessment

Learning Objectives

Upon completion of the course, the participants will have understanding and awareness on 8 essential skills for workplace success:

#1: Know your own team member roles and responsibilities and understand ways to be an effective team member.
#2: Know how it feels to experience change and know your level of change tolerance.
#3: Know what a problem is and ways to approach problem solving.
#4: Appreciate the variety of behaviors that characterize resourcefulness in the workplace.
#5: Identify tips to giving and receiving feedback.
#6: Utilize a three-step process to building your own self-confidence.
#7: Apply several group methods for creative thinking.
#8: Understand Daniel Coleman’s five sets of social and emotional competencies and correlate them to workplace experiences.

Course Methodology

	Interactive Online Learning (using Quizzes, White Board, etc.)
	Role-Plays
	Storytelling
	Mini-Lectures
	Practical Works
	Video Based Learning
	Group Activities, Discussion & Presentation

	Mini Projects
	Problem-Based Learning (PBL)
	Demo
	Recap Sessions
	Ice Breaking / Games
	Pre-Assessment & Post-Assessment

The exercises and activities incorporate “FUN” elements are thoughtfully selected to best suit the general corporate culture. Our expert trainer will ensure the exercises used are highly applicable to your industry in order to enable participants to apply the knowledge, skills and behaviour which they have obtained through this learning session.

Who Should Attend

This course is designed for New Hires, Executives, Managers and identified individuals in the organisation, integral to the business objectives and targets.

Course Duration

Two (2) Days

Important Note: Course Outline and Duration can be customised according to client's requirements

Things you would like to highlight or CTA

Join our course to enhance essential workplace skills such as teamwork, flexibility, problem-solving, resourcefulness, feedback, self-confidence, creative thinking, and emotional intelligence. Discover and develop these crucial attributes to boost your success at work. Enroll now to elevate your essential skills for workplace excellence.